Automotive Services & Repairs
“Service” and “Repair” are not synonymous. Service is routine maintenance designed to keep your entire automobile running and dependable. A repair is a specific job to replace a broken part or fix a failing system.
Your car is a very complex machine with many sophisticated systems. Some cars have as many as 80 electronic control units (ECUs). Following is a list of the major automotive systems.
Automotive Systems
- Power Train Management Controls: Engine, Transmission
- Drive Train: engine, transmission, driveshaft, flex discs, differential, drive axles, wheels
- Fuel Management and Injection System: electronic control unit (ECU), fuel injectors, fuel rail, oxygen sensors
- Fuel Delivery System: fuel pump, fuel filter, fuel lines, gasoline
- Ignition System: electronic control unit (ECU), spark plugs, coils, ignition wires
- Engine Mechanical System: block, pistons, rods, crankshaft, camshaft, valves, intake, exhaust
- Smog Systems: evaporative system, smog pump, frequency valve, oxygen sensors, fuel management, catalytic converters, vacuum hoses
- Engine Lubrication System: oil level, oil pressure, oil pump, oil cooler, oil seals, oil warning light, gaskets and seals
- Cooling System Engine: water pump, radiator, thermostat, coolant, hoses, flanges, belt
- Starting and Charging System: battery, alternator, starter, electronic keys, wiring, warning light, (electrical draws)
- Transmission: electronic control unit (ECU), transmission fluid, cooler lines, transmission fluid cooler, seals, gear selector
- Differential: fluid, seals
- Brake System: brake pads, discs, calipers, brake hoses, brake lines, master cylinder, brake fluid, fluid reservoir, power assist unit, parking brake shoes and cables
- ABS (Anti-lock Brake System): electronic control unit (ECU), ABS motor, wheel sensors
- Power Steering System: p/s pump, steering rack (boots) or steering box, hoses, p/s fluid, belt, steering sensor
- Steering System Mechanical: steering wheel, steering gear, tie rods, drag link, steering damper, idler arm, bushings, steering knuckle
- Suspension System: shock absorbers, struts, mounts, ball joints, control arms, bushing, wheel bearings
- Self-Leveling Suspension System: pump, bellows
- Exhaust System: exhaust pipes, catalytic converters, mufflers, muffler hangers
- Wheels and Tires: inflation, damage, tread, nails
- Drive Belts: air conditioning, serpentine, power steering, water pump, alternator
- Timing Belt: belt, tensioner, rollers
- Climate Control System: Air Conditioning & Heating System: electronic control unit (ECU), compressor, clutch, refrigerant, condenser, dryer, hoses, expansion valve, evaporator, heater valve, engine coolant, heater core, cabin filter
- Windshield Washer and Wiper System: wiper blades, wiper motor, washer fluid, fluid reservoir, washer pump, washer nozzles
- Illumination System Lighting Exterior: headlights, fog lights, brake lights, tail lights, turn signal lights, backup lights, side marker lights, license plate lights, parking lights, lenses
- Illumination System Lighting Interior: instrument cluster lights, dome and courtesy lights, door lights, glove box light, trunk light
- Interior: horn, gauges, switches, controls
- Power Windows: electronic control unit (ECU), window glass, window regulators, motors, switches
- Power Seats: electronic control unit (ECU), motors, switches
- Power Mirrors: motors, glass, switches
- Body Hinges and struts: door hinges, door brakes, trunk hinges, truck struts (supports), hood hinges, hood struts (supports)
- Power Door Locks: electronic keys, door lock actuators
- SRS (Supplementary Restraint System: electronic control unit (ECU), air bags, seat belts, crash sensors
- Diagnostic Trouble Code System (DTC): check engine light, engine, transmission, brake, steering, suspension, heating and air conditioning
- Body and Paint: body condition, paint condition, rust
SERVICES OFFERED
Service or “SERVICE,” that is the question. Whether it is wiser to pay a little now or a lot later, that is the answer.
What is a service? Everyone has their own concept. What often passes as a service is a minimal amount of work performed for a minimal cost at a minimal service center.
At Haik’s German Autohaus service means complete car maintenance. It does not mean merely an oil change or air filter replacement, and it is not just engine specific such as a tune up. A vehicle is much more than an engine, four wheels and a steering wheel. It is a complex piece of machinery with a variety of sophisticated systems. Cars since the 90’s are more electronically sophisticated than the first space shuttle that went up.
At Haik’s, we strive to maintain the integrity of the entire vehicle with routine maintenance and visual inspection of body, chassis, interior and undercarriage, adjustments where necessary, parts replacements as needed or specified, as well as fluid changes. Test drives and reading diagnostic trouble codes (DTC) set by your vehicle’s onboard computer are a part of each service. Whenever possible, we try to exceed the service work set by the vehicle manufacturer to make sure nothing is overlooked or neglected.
SERVICE LEVEL PACKAGES
(We offer three levels of service).
HAIK'S GERMAN AUTOHAUS
MAJOR SERVICE AND INSPECTION
Service Level Three
Every 30,000 Miles
Complete Car Care Check
(Bumper to Bumper Inspection)
Perform the following:
- Engine Oil and Filter: change
- Air Filter: replace
- Cabin Filter: replace
- Battery and Charging System: test output and condition
- Tire Pressures: adjust (includes spare tire)
- Run Engine and listen for noises and proper operation
- Door Hinges: lube as needed
- Fluids: adjust brake fluid, coolant, power steering fluid, washer fluid, differential gear oil (if leaking), transmission fluid (transmissions with dip stick) (transmissions without dip stick check at extra cost)
- Rotate Tires (if applicable)
- Vacuum debris and leaves from engine compartment
- Light Bulbs: replace as needed (additional cost)
- Windshield Wiper Blades: replace as needed (additional cost)
- Parking Brake: adjust as needed (additional cost)
Computer:
- Reset service indicator
- Read Diagnostic Trouble Codes for Engine (DTC)
Inspection:
- Suspension System: shock absorbers, struts, mounts, ball joints, control arms, bushings, wheel bearings
- Steering System Mechanical: wheels, tie rods, drag link, steering damper, idler arm, bushing, steering box, steering rack
- Power Steering System: hoses, belt, power steering pump, steering rack boots, leaks
- Brake System: pads, discs, calipers, hoses, brake fluid color and age, leaks
- Exhaust System: holes, damage, rust, leaks, hangers
- Wheels: check for damage
- Tires: check condition, wear, inflation, nails
- Differential: fluid level, leaks
- Transmission: cooler lines, fluid level, leaks
- All leaks: check and attempt to locate source: engine oil, power steering fluid, transmission fluid, coolant, brake fluid, gasoline, differential gear oil
- Driveshaft: flex disks, center support: check condition
- Drive Axles: constant velocity boots: check condition
- Fuel filter: check for leaks, age
- Oxygen Sensors: proper sealing, age
- Chassis and Body: check for rust
Under Hood: Visually inspect or physically manipulate each of the following:
- Drive Belts and Serpentine Belt: air conditioning, power steering, alternator, serpentine: check condition and tension
- Engine Oil: before changing check level for oil burning or usage
- Cooling System: color, leaks, hoses, radiator, fluid level
- Transmission Fluid: level, color, leaks, cooler lines, fluid level (on transmissions with dip stick)
- Brake Fluid: reservoir, color, leaks, fluid level
- Power Steering Fluid: color, leaks, fluid level
- Windshield Washer System and Fluid: squirting, leaks, fluid level
- Vacuum Hoses: check condition
- Air Filter: check condition, dirt, dust, torn
- Cabin Filter: check condition, dirt, dust, torn
- Valve Cover Gaskets: check leaks perimeter or into spark plug holes
- Run engine and listen for noises
Interior Cockpit: Visually inspect or physically manipulate each of the following:
- Horn: operation
- Interior Lighting: dome, courtesy, instrument cluster, gear selector
- Gauges: registering
- Gear Selector: loose, worn parts
- Steering Wheel: loose, smooth turning
- Power Windows and Switches: check function and smooth operation
- Power Mirrors: check function
- Air Conditioning and Heating: check functions
Exterior: Visually inspect or physically manipulate each of the following:
- Exterior Lighting System: headlights, high beam, low beam, fog lights, taillights, brake lights, turn signals, license plate lights, parking lights, back-up lights
- Lenses: for lights, cracked, discolored, missing
- Windshield Wiper Blades: condition and operation
Road test:
- Extended test drive
- Test brakes, brake shimmy, steering, automatic transmission shift, engine performance, vehicle tracking, vibrations, manual transmission clutch operation, turn signal for auto canceling
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HAIK'S GERMAN AUTOHAUS
MID-LEVEL SERVICE AND INSPECTION
Service Level Two
Every 15,000 Miles
(Mid-level service designed to maintain vehicle at top performance)
Perform the following:
- Engine Oil and Filter: change
- Air Filter: check
- Cabin Filter: check
- Test Battery and Charging System
- Tire Pressures: adjust (includes spare tire)
- Run Engine and listen for noises and proper operation
- Door Hinges: lube as needed
- Fluids: adjust brake fluid, coolant, power steering fluid, washer fluid, differential gear oil (if leaking), transmission fluid (transmissions with dip stick)
- Windshield Washer System: addjust washer nozzles
- Wiper Blades: check
- Light Bulbs Exterior: check
Computer:
- Reset service indicator
- Read Diagnostic Trouble Codes for Engine (DTC)
Inspection:
Underside of Vehicle: Visually inspect or physically manipulate each of the following:
- Suspension System: shock absorbers, struts, mounts, ball joints, control arms, bushings, wheel bearings
- Steering System Mechanical: wheels, tie rods, drag link, steering damper, idler arm, bushing, steering box, steering rack
- Power Steering System: hoses, belt, power steering pump, steering rack boots, leaks
- Brake System: pads, discs, calipers, hoses, brake fluid color and age, leaks
- Exhaust System: holes, damage, rust, leaks, hangers
- Wheels: check for damage
- Tires: check condition, wear, inflation, nails
- Differential: fluid level, leaks
- Transmission: cooler lines, fluid level, leaks
- All leaks: check and attempt to locate source: engine oil, power steering fluid, transmission fluid, coolant, brake fluid, gasoline, differential gear oil
- Driveshaft: flex disks, center support: check condition
- Fuel filter: check for leaks, age
- Oxygen Sensors: proper sealing, age
- Chassis and Body: check for rust
Under Hood: Visually inspect or physically manipulate each of the following:
- Drive Belts and Serpentine Belt: air conditioning, power steering, alternator, serpentine: check condition and tension
- Engine Oil: before changing check level for oil burning or usage
- Cooling System: color, leaks, hoses, radiator, fluid level
- Transmission Fluid: level, color, leaks, cooler lines, fluid level (on transmissions with dip stick)
- Brake Fluid: reservoir, color, leaks, fluid level
- Power Steering Fluid: color, leaks, fluid level
- Windshield Washer System and Fluid: squirting, leaks, fluid level
- Vacuum Hoses: check condition
- Air Filter: check condition, dirt, dust, torn
- Cabin Filter: check condition, dirt, dust, torn
- Valve Cover Gaskets: check leaks perimeter or into spark plug holes
- Run engine and listen for noises
Interior Cockpit:
- Horn: operation
Exterior: Visually inspect or physically manipulate each of the following:
- Exterior Lighting System: headlights, high beam, low beam, fog lights, taillights, brake lights, turn signals, license plate lights, parking lights, back-up lights
- Lenses: for lights, cracked, discolored, missing
- Windshield Washer System: wiper blades condition and operation, washer nozzles
Road test:
- Test brakes, brake shimmy, steering, automatic transmission shift, engine performance, vehicle tracking, vibrations, manual transmission clutch operation, turn signal for auto canceling
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HAIK'S GERMAN AUTOHAUS
MINOR SERVICE
Service Level One
Mini Service
Every 7,500 miles
(More than an oil change. Designed to maintain vehicle between mid-level and major-level service intervals. Not designed to replace these larger services.)
Perform the following:
- Engine Oil Change and Filter
- Tire Pressures: adjust
- Battery: test
- Top Off Fluids:
- Brake fluid
- Coolant
- Power Steering fluid
- Windshield Washer fluid
- Transmission fluid (for transmissions with dipstick)
Check the following:
- Lights: check exterior lights: brake lights, headlights, tail lights, turn signals, and back-up lights
- Brake Pads and Discs
- Drive Belts
- Fluid Leaks
- Tire Condition
- Steering and Suspension
- Windshield Washer System
- Horn Operation
Road Test Vehicle
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ADDITIONAL SERVICES OFFERED
(as needed or required at additional cost with customer approval and updated estimate)
- Replace spark plugs (every 60K or 100K miles according to manufacturer’s specifications)
- Replace fuel filter (every 60K miles)
- Transmission service: fluid, filter and gasket change (every 50K miles)
- Transmission flush (every 50K miles)
- Replace windshield wiper blade (as needed)
- Drive belt, tensioner and rollers (as needed)
- A/C belt and tensioner (as needed)
- Replace oxygen sensors (as needed)
- Brake fluid flush (every two years)
- Coolant flush (every three years)
- Power steering flush (every 40K miles)
- Differential oil change (every 60K miles)
- Timing belt, tensioner and rollers (Audi & VW every 70K miles)
- Pre-purchase and Safety Check
- Diagnosis
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REPAIRS OFFERED
(all mechanical and electrical repairs)
- Engine: mechanical repairs, valve cover gaskets and oil leak repairs, pan gasket, oil pump, head gasket, valve job, complete engine replacement
- Fuel Injection
- Ignition System
- Cooling System: water pump, thermostat, radiator, hoses replacement
- Transmission: mechanical repairs and leaks
- Charging System: alternator and battery replacement
- Brake System
- ABS System: electronic control unit, ABS motor, wheel sensors replacement
- Clutch and Manual Transmission repairs
- Exhaust System: catalytic converters and muffler replacement
- Air Conditioning, Heating and Climate Control repairs
- Power Steering System
- Suspension System
- Self-leveling Suspension System
- Electronic Control Unit (ECU) replacements and programming
- Chassis Electrical: electric power window lifters and motors replacement, exterior lights, interior lights, tire pressure sensors, instrument cluster